Run Delivery

PRIVACY POLICY

Last updated: [02/10/2025]

Run Technologies Limited operates the Run Delivery application and related services. This Privacy Policy explains how we collect, use, store, share, and protect your personal Information when you use our services.

Information We Collect

When you use our App, we may collect the following:

  • Name, email address, phone number, and residential or business address.
  • GPS location data.
  • Contacts from your phone (with your permission).
  • Pictures uploaded through the App.
  • Details about goods transported through our services.
  • Device and usage information (log files, analytics).

How We Use Your Information

We use collected information to:

  • Provide and operate delivery services.
  • Verify your identity and ensure safe transactions.
  • Track and deliver packages to the right destination.
  • Communicate service updates and customer support.
  • Personalize your experience.
  • Comply with legal obligations.

Sharing of Information

We may share your data with:

  • Logistics companies and contracted riders to complete deliveries.
  • Service providers (e.g., payment processors, IT support, analytics).
  • Law enforcement or regulators when legally required.
  • New owners in case of merger, acquisition, or sale of assets.
  • We do not sell your personal Information to third parties.

Data Retention

  • Data is stored while your account is active.
  • After account deletion, some data may remain if required by law or for legitimate business needs.

International Transfers

Your data may be transferred and stored outside Nigeria with appropriate safeguards.

Your Rights

You may:

  • Request access, correction, or deletion of your data.
  • Withdraw consent (this may affect use of the App).
  • Lodge complaints with us regarding data misuse.
  • We respond to such requests within 7 business days.

Security

We use technical and organizational measures to protect your data but cannot guarantee absolute security.

Updates to this Policy

We may update this Policy periodically. Material changes will be communicated via the App or by email.

Run Delivery